The Roofing Experts Terms and Conditions

  1. Introduction

    1. This website is a created and controlled by Webhype Pty Ltd (ACN 610 503 412) (we, us or our).

       

    2. These terms and conditions of use (Terms of Use), together with our Privacy Policy, apply to your use of our website (www.theroofingexperts.com.au) (Site) and the information contained on our Site. The term you or your refers to the person or organisation accessing, using or relying upon our Site and the information contained on our Site.

       

    3. Please read these Terms of Use carefully before accessing or using our Site. Whenever you access or use our Site you indicate that you have read, understood and accept these Terms of Use, together with our Privacy Policy, and that you agree to be bound by them. Please contact us at [email protected] if you have any particular questions in relation to the use of the Site. If you do not wish to comply with the Terms of Use, you should not access or use the Site.
  2.  Purpose of this Site

    1. This Site is a portal through which you may request certain roof repair, installation and replacement services (Services) and we will connect with service providers who provide the Services (Service Providers).

       

    2. We are a mere online conduit for introducing customers who require Services (Customers) and Services Providers. We are not a Customer or Service Provider, and we do not act as a payment collection agent for Service Providers. We are not involved in transaction between Customers and Service Providers. Our role is limited to facilitating the introduction between Customers and Service Providers and providing you with access and use of the Site.

       

  3. Information on the Site

    1. We do not warrant the accuracy or completeness of the information and material provided on, or via, the Site and we are under no obligation to update this information or material nor notify you of any changes unless required by law. We assume no responsibility or liability for any such inaccuracies, errors or omissions, and we are not liable to you or anyone else for any use or reliance upon any information or material contained on, or via, the Site.

       

    2. The information and material contained on this Site does not take into account your individual needs, objectives or circumstances, and it is does not constitute business, legal, financial, taxation or other advice. Any reliance on, and use of, the information and material contained on this Site is at your own risk.

       

    3. We make no representation, warranty or guarantee that you that any Service Provider introduced to you on, or via, the Site is reliable, legitimate, creditable or able or willing to provide or complete the Services.

       

    4. We do not recommend or endorse any Service Providers or content appearing on, or via, this Site, or any user generated content appearing on or via social media pages or other sites which are linked to this Site, nor imply any association with their owners or operators. Such third party references or links are provided for your information and convenience only. Your linking to or from these websites, or use of, or reliance on, such websites, products or services is at your own risk. We have no control over the contents, quality, integrity of those third party websites, Services provided by Services Providers, or products or services offered by third parties, and we accept no responsibility for them or for any loss or damage that may arise from your access to, and use of, them (notwithstanding anything else contained herein or otherwise).
  4. Limited licence

    1. By accessing and using our Site, we grant you a non-exclusive, non-transferable, personal, revocable and non-sublicensable licence to access and use the Site. You will not acquire or be entitled to any rights other than those rights expressly set out in these Terms of Use.

       

    2. You must not: (i) modify, alter, adapt, reproduce, distribute, re-publish, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Site (or any material or information contained on the Site) in any way, or otherwise learn the source code or algorithms underlying the Site; (ii) violate our intellectual property rights; (iii) access all or any part of the Site solely in order to build a product, service or code which competes with the Site; or (iv) license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Site (or any information or material contained on the Site) available to any third party.

       

  5. Customers

    1. . This Site connects you (as a Customer) to Service Providers by providing Service Providers with your full name, email address and phone number (collectively, Contact Details) when you complete and submit a request for quote form on, or via, our Site.

       

    2. When you provide your Contract Details to us, you warrant and agree that you: (i) have the authority to provide us, or otherwise make available to us, your Contract Details; (ii) have obtained informed consent of the individuals the subject of the Contract Details in order for us to use, disclose, store, transfer, process or handle it; and (iii) authorise us to disclose your Contract Details to Service Providers who may contact you for the purpose of providing you with a quote for the provision of Services. All Contact Details as well as any other information you provide to us is subject to our Privacy Policy.

       

    3. You acknowledge and agree that before transacting or ordering any Services from Service Providers who have contacted you or connected with you on, or via, the Site or, you should carefully review the quote and the Service Provider’s qualifications, skills and experience in providing such Services. We do not conduct probity or validity searches or checks in relation to any Service Providers who we introduce to you or the reasonableness of any quote supplied to you by a Service Provider.

       

    4. The Customer acknowledges and agrees that, to the maximum extent permitted by law: (i) we connect you with Service Providers without assuming a duty of care to you; (ii) we make no representations, warranties or guarantees in relation to the standard, availability, reliability, accuracy, currency, or quality of the Site, the Services Providers, or any other ancillary products or services which may be made available to a Customer on, or via, the Site. You acknowledge that the Site, or any other ancillary products or services made available to you on, or via, the Site are provided ‘as is’.

       

    5. It is your responsibility to determine whether the Services meet your specific needs, or are otherwise suitable for the purposes for which they are used.

       

  6. Access and use of this Site

    1. We do not charge Customers to access and use the Site.

       

    2. We will not be liable to you or anyone else if for any reason the Site is unavailable (wholly or partly) at any time or for any period.

       

    3. Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the products or, information and content we provide on, or via, the Site at any time without notice. From time to time, we may restrict access to some parts of the Site (wholly or partly).

       

    4. You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection or mobile telephone are aware of these Terms of Use, and that they comply with them.

       

    5. When accessing and using the Site, you must not misuse, disrupt, impair or undermine the security or integrity of the website or our computing systems or networks, or any computing systems or networks involved in maintaining this website, or gain unauthorised access to any systems or materials other than those you have been given express permission to access.

       

    6. You must not use this Site to post, distribute or transmit any files that may damage any other person’s computing devices or software (including any virus, worm, Trojan, or other harmful software or component), content or material that may be offensive, or material or data in violation of any law.

       

  7. Liability and disclaimer

    1. The Internet is not a secure medium and communications to and from this Site may be intercepted or altered in transit. We do not warrant and is not liable to you or any third person for any loss or damage arising out of, or in connection with, any virus, system failure or other technologically harmful material that may infect your computer equipment, systems, or data due to your access to, or use of, this Site or any links to third party sites, and for the downloading of any material posted on this Site or any third party site.

       

    2. The Site, any information or material displayed on, or via, the website, our products and services are provided to you ‘as is’ and ‘as available’ without warranty conditions or guarantees as to their accuracy, completeness, timeliness, reliability, currency or fitness for purpose. It is your sole responsibility to determine that the Site, information, the Serviced offered by Services Providers your personal, domestic or business needs and is suitable for the purposes for which it is used.

       

    3. To the maximum extent permitted by law, we exclude all express or implied representations, conditions, statutory guarantees, warranties and provisions (whether based on statute, common law or otherwise), in connection with access to, and use of, the Site, our products or services, or any information or material displayed on, or via, the Site, any social medial pages and third party sites linked to it.

       

    4. Nothing contained in these Terms of Use excludes, restricts or modifies the application of any condition, warranty or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Competition and Consumer Act 2010 (Cth) or any other national, State or Territory legislation where to do so is unlawful.

       

    5. Without limitation to the foregoing, you agree that in no event will our maximum aggregate liability exceed AUD $10. To the maximum extent permitted by law, we, our directors, employees, contractors and agents will not be liable to you or anyone else for any for any labilities, claims, suits, demands, costs and expenses (including legal costs), damage or injury (including personal injury), or any special, direct, indirect or consequential loss or damage, or contracts, loss of anticipated or actual profits, loss arising from business interruption, loss of anticipated or actual revenue, economic loss, loss of anticipated savings, loss of data, loss of use, loss or privacy, loss of goodwill, wasted management or office time, personal injury or death, loss, damage or destruction to property and for any other loss or damage of any kind, arising out of, or in connect with, the Site, any social medial pages and third party sites linked to it, the use or inability to use, or reliance on, the Site, any information or material displayed on, or via, the Site, any Services provided by Service Providers introduced to you on, or via, the Site or these Terms of Use.

       

  8. Intellectual Property

    1. All information, text, materials, graphics, logos, button icons, video and audio clips, trade marks (whether registered or not), layout, control features, advertisements, arrangement, graphical user interface, look and feel, databases, images, links, and software published or otherwise contained on this Site (Our Content) is our exclusive property. This Site and Our Content is protected by copyright, trade mark and other intellectual property laws.

       

    2. You may download and print Our Content from this Site for your own personal or internal business purposes only. You are not allowed to modify, adapt, copy, distribute, transmit, display, reproduce, publish, license, incorporate in other works (whether electronic or not), transfer, or sell any of Our Content found on or obtained from our Site, or our social media sites, without our written consent.

       

  9. Dispute resolution

    1. The parties must, before resorting to court proceedings (except interlocutory or interim relief), refer any dispute between the parties under or relating to these Terms of Use initially to a nominated representative of each party to endeavour to resolve the dispute within 20 days. If the dispute is not resolved within this period, then either party may, in its absolute discretion, initiate court proceedings.
  10. Links to or from other sites

    1. Links to other sites from the pages on this Site are for your information and convenience only. In providing a link we do not endorse, and accept no responsibility for any material on, any site that is linked from, or that links to this Site. Such sites may be controlled or produced by third parties. You must make your own decision to use such sites and to accept their terms of use and privacy and other policies.
    2. You must not create or maintain any link from another website to this Site without our written consent. To request our written consent, please contact us via email at [email protected].

       

  11. Amendments

    1. We reserve the right to change, update, or correct the Terms of Use or any information contained on the Site at any time (without notice and without liability to you) by posting amended Terms of Use to the Site. Your continued use of the website means that you accept and agree to the revised Terms of Use. If you do not accept these Terms of Use (as amended from time to time), you should stop accessing and using the Site immediately.

       

  12. General

    1. Any failure or delay by us in enforcing any provision in these Terms of Use will not be construed as a waiver of any of our rights hereunder. No waiver is effective unless it is expressly stated by us to be a waiver and is communicated to you in writing.

       

    2. No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created between you and us by these Terms of Use.
    3. If any court decides that any of the provisions of these Terms of Use are invalid, unlawful or unenforceable to any extent, that term will, to that extent only, be severed from the remaining terms. The rest of these Terms of Use will continue to be valid.
    4. These Terms of Use are governed by the laws of the state of Victoria, Australia and each party submits to the jurisdiction of the courts of the state of Victoria, Australia.
  13. Further information

    1. If you have any queries or would like further information about these Terms of Use, our website, products or services, please contact us at [email protected].